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Introduction:
Conceptual Framework of E-Commerce, General Model of Business.
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Electronic Means of Doing Business:
Defining E-Commerce - the Communication perspective, Service perspective, Online perspective.
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Emergence of E-Commerce:
E-Commerce on private networks, Forces affecting E-Commerce.
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EDI:
Its Nature, Trading Partners, Translation Software and Communications,
Data and Information Flow in
E.D.I. enabled Business Transactions, Public Standards for
E.D.I. (E.D.I.F.A.C.T.), Applications of
EDI (Finance & Accounting, Insurance, Inventory Management, Logistics,
Manufacturing, Marketing, Purchasing), Benefits of
EDI, Demerits of EDI, Future of
EDI in India.
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Types of E-Commerce: Inter Organizational (B2B) E-Commerce - Business Applications:
Supplier Management, Inventory Management, Distribution Management, Channel Management and Payment
Management. Intra-Organization E-Commerce: Workgroup Communication, Electronic Publishing, Sales Force Productivity.
Business to Consumer (B2C) E-Commerce:
Social Interaction, Personal
Finance Management, Purchasing Products and Information.
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Building on E-Commerce Enterprise:
Ascertain the need for E-Commerce - Competition, Global Reach, Customer Service, Value Additions,
Operations oriented process, Products.
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Setting Up A Website:
Domain name registration, Developing static web pages, Integration with Operational Databases,
Dynamic Websites, Registering the website with Search engines.
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Legal and Security Issues in E-Commerce:
The Security Concerns, Confidentiality, Integrity, Availability, Authenticity,
Non-reputability, Audit Ability.
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Solutions:
Cryptographic Techniques, Symmetric and Asymmetric cryptosystems, Public Key and Private Key.
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Digital Signatures:
The message digest, use of "hash", Certification Authorities (CA).
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Application of Netscape's SSL
and SET encryption process, Introduction to Firewalls and Tunnels.
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Electronic Payment Systems:
Overview of the Electronic payment technology, Electronic or Digital Cash: Elements in Electronic Cash Flow,
Online Credit Card based systems.
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Legal Issues:
Laws for E-Commerce, Issues of Trademarks & Domain names, Copyright and the Internet, Jurisdiction Issues,
Problems of Multiple currencies, Taxation in Cyber space.
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E-Commerce in India:
ED.1 in India - The Internet in India, the I.S.P. Policy, Barriers to growth of E-Commerce in India -
PC penetration, Buyer Behavior and Band-width Issues, Indian Cyber Crimes.
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